MISSION:
OHA FILEIN proudly stands as the top destination for nurturing individuals and souls who love art, specializing in the production and distribution of high-end art publications for the Vietnamese market.
We own a production facility with world-leading equipment and machinery, a high-quality workforce, and a massive image database of over 500,000 publications from the printing, advertising, office decoration, company, and major F&B brands industries. We are confident that we can meet the most demanding aesthetic tastes of our customers throughout Vietnam.
Operating Philosophy:
“Creating Vietnamese values for living spaces for Vietnamese people.
Dedicated, respectful, and sharing value with every happy experience of our customers”
SERVICE VALUE
1. Commitment to superior quality
Aesthetics & Excellence: Each publication from OHA FILEIN is a perfect combination of modern printing technology, artistry, cultural value, preservation of Vietnamese identity, and the shared architectural values of artists and innovative creators.
Absolute Security: Customer information is kept absolutely confidential by us. The production materials (ink, picture frame, canvas) all meet safety standards, are friendly to user health and the environment.
Strict Process: Paintings undergo 3 rigorous inspection steps: “Standard Production – Quality Inspection – Packaging” using specialized methods before shipment.
“Risk-Free” Policy: If you are not satisfied upon receiving the goods, OHA FILEIN is ready to take them back and bear all shipping costs.
Peace of Mind Warranty: Technical warranty support up to 12 months.
2. Dedicated Consulting Experts
The staff at OHA FILEIN are not just salespeople; they are “Space Stylists” who are professionally trained in interior design consulting. Always listening and understanding feng shui and architectural styles to help you make the best decisions. Serving with sincerity, transparency of information, and accuracy of product specifications.
3. Exclusive Customer Care Privileges
Open-minded & Perfection: We welcome all feedback to improve our services every day.
Speed & Timeliness: We resolve all customer inquiries within 24 hours.
Sustainable Relationships: We regularly implement special appreciation and promotional programs exclusively for our loyal customers.
